Our Company

Our Company

Who Who Carpet Cleaning and Pest Management are an Australian Owned and Operated Company with 22 years of experience in the carpet cleaning industry

Who is ‘Who Who’?

We are an Australian owned and operated company specialising in both domestic and commercial carpet and rug cleaning and pest management services. We also operate Queensland’s most revolutionary rug washing facility.

Starting out as a local business in Brisbane more than 20 years ago, Who Who has since expanded to provide services in all suburbs across Brisbane City, North Brisbane, South Brisbane, East Brisbane, West Brisbane, Redlands and Ipswich.

With an ethos centred on delivering exceptional customer service and sensational results, it’s our level of care and attention to detail that’s been the key driver behind our long-standing success. It’s this ethos that also contributed to being selected as an Australian Small Business Champion Finalist in both 2020 and 2012 from more than 3,000 small businesses.

Services we provide:

  • Rug washing
  • Carpet cleaning
  • Rug restoration
  • Leather cleaning
  • Upholstery cleaning
  • Tile and grout cleaning
  • Water damage restoration
  • Urine treatment
  • Mattress cleaning
  • End-of-lease cleaning
  • Pest management

We provide specialist pest control services using biodegradable products which are child- and pet-safe to help with the effective management of cockroaches, silverfish and spiders (including red backs).

What sets us apart

Here are just a few of the things that set us apart from the competition:

  • Experience – We have more than 20 years of experience to share with you.
  • Helpful staff – We work around your schedule and promptly answer all your queries.
  • The latest technology – We invest in the latest equipment to achieve the best possible results.
  • Reliable technicians – All our technicians are certified, insured and police-checked.
  • Fast service – We can generally accommodate same-day appointments.

Unbeatable service

We pride ourselves on delivering the best results and a seamless experience from the moment you talk to our knowledgeable and friendly administrative team, to the time our certified technician completes the job.

We value our customers above all else and it’s to them that we owe our success—but we know that success is only possible if you can deliver on your promises.
That’s why we offer all our customers a 100% Customer Satisfaction Guarantee.

If you are unhappy with our service or unsatisfied with the outcome achieved, contact us within 7 business days of the initial service and we will rush back out and re-clean the areas of concern, free of charge.

The 100% Customer Satisfaction Guarantee is a service warranty and not a money-back warranty.

Technicians that really know their stuff

The easiest way to find yourself feeling unhappy or dissatisfied with your result is to choose a poorly trained technician.
At Who Who, we’ve worked hard to build our reputation, and we’re not willing to jeopardise it.

That’s why every one of our cleaning technicians undergoes an intensive training program that ensures they have a comprehensive understanding of the most effective cleaning practices so they can formulate the best possible solution to address the issue.

Benefit from the latest cleaning technology

We invest a lot of money to ensure we’re always up to date with the latest cleaning technology that delivers the best results.
Experts recognise hot water extraction technology as the best and most efficient carpet and upholstery cleaning technique available on the market because of its ability to:

  • prevent the shrinking of carpet fibres
  • remove stains
  • eliminate odours, and
  • refresh and revitalise your carpets.

That’s why we’ve invested in the latest four-way hot water extraction technology and state-of-the-art truck-mounted machine.

We only use biodegradable cleaning products which are child-, pet- and environmentally friendly which we know work effectively to remove dust, dirt and grime from your carpets and upholstery.

The hot water extraction technique also extracts 95% of the moisture, ensuring your carpets and upholstery are touch-dry when our technician leaves your premises.

Contact us today to request your free quote or to make a booking