Rug cleaning Brisbane.

Rug cleaning Brisbane.

Over time, rugs can become contaminated with dust, bacteria, allergens, pathogens, insects and their carcasses.

When these contaminants are allowed to accumulate, they can trigger responses such as sneezes, sniffles and respiratory problems.

Regular rug cleaning helps you keep your home clean and free of contaminants.

Our specialised rug cleaning Brisbane process is customised according to the type of rug you have, using the fabric, fibres, age and stains to guide us on what will be the most effective cleaning solution.

Experienced at cleaning all rug varieties including Turkish, Persian, Oriental, designer, silk, synthetic, wool, cotton, sisal and machine-made rugs and even tapestries, we will treat your rug with the utmost care to prevent damage and ensure it stays looking its absolute best.

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    What Our Rug Cleaning Can Do?

    Prolong the life of your rug

    Regular professional rug cleaning using the latest hot water extraction method can increase the lifespan of your rug.

    Improve indoor air quality

    Rugs are known to carry a range of airborne pollutants which can be managed effectively with regular deep cleaning.

    Eliminate allergens

    If any members of the household suffer from allergies, rug deep cleaning will remove a variety of the allergens which could be triggering allergic responses.

    Remove odours

    Deep cleaning can help to remove stubborn and unappealing odours including pet smells from your rugs.

    Vibrant atmosphere

    Keep your home looking its absolute best with neat, stain-free rugs.

    Ensure rug warranty

    Many rug manufacturers recommend they are professionally cleaned every 6 to 12 months to retain their warranty.

    100% Satisfaction Guarantee

    We’re so confident in the quality of our carpet cleaning Brisbane services that we offer all our customers a 100% Customer Satisfaction Guarantee.
    If you are unhappy with our service or unsatisfied with the outcome achieved, contact us within 7 business days of the initial service and we will rush back out and re-clean the areas of concern, free of charge.

    The 100% Customer Satisfaction Guarantee is a service warranty and not a money-back warranty.

    Choose From In-house and Off-site Rug Cleaning Services

    At Who Who, we offer our customer the choice between cleaning your rugs onsite from your home using the latest hot water extraction technology, or we can collect your rug and clean it professionally off-site at our state-of-the-art rug washing facility in Capalaba.

    How our in-home rug cleaning Brisbane service works

    Our experienced certified technicians will visit your home and inspect the rug, considering the type of fabric, country of origin, its age and any spots and stains.
    We will pre-treat any spills, stains and spots using our custom formulated 2 -in-1 shampoo and sanitizer to remove any bacteria, allergens, dust mites and bugs present in the rug.
    The custom-formulated solution is injected into the rug with our latest truck mounted technology using the four-way hot water extraction method to deep clean your rug and remove dirt, contaminants and odour.
    When our technician leaves, your rug will be touch-dry and left looking fresh and revitalised.

    How our off-site rug cleaning Brisbane service works

    We also provide a free rug pick-up and drop-off service to make having your rug cleaned as convenient as possible.

    Here’s how it works:

    Pre-inspection and pick-up

    We will collect your rug from your home or business and conduct a thorough inspection of the rug.

    Dry soil removal

    Our state-of-the-art automatic rug badger removes all dust and dirt from your rugs at 40,000 vibrations per minute.

    Colourfastness test

    Rugs are assessed using a custom solution to ensure rug dyes are set, to prevent colour bleeding or fading.

    Spot treatment

    Any potentially difficult spots will be pre-treated with special solutions for enhanced removal effectiveness. Pet urine stains and odour will be treated using custom enzymatic solutions.

    Immersive cleaning

    The rug is completely immersed into a washing pit with water and customised cleaning solutions. Urine stains and odour is treated by adding a neutralising solution to eliminate bacteria and germs.

    Rotary shampoo

    Our state-of-the-art rug wash machine is equipped with rotating brushes and bristles that gently buff the rug fibres to remove all embedded dust and dirt without damaging the rug.

    Rinsing

    Your rug is rinsed with purified water and a custom solution to remove excess shampoo, before being squeegeed to remove excess water from the base of the rugs.

    Rug wringer

    Our highly-advanced rug wringer uses centrifugal forces to remove 96% of moisture from your rug to prevent issues such as mould growth and rug browning.

    Drying

    Rugs are dried carefully on custom racks in our temperature and humidity controlled rooms to prevent foul odours and mildew growth.

    Wrap and return

    Once completely dry, we groom, wrap and deliver your rug back to you.
    Who Who’s certified rug washing specialists then carry out a final inspection before grooming and wrap the rugs, ready to be delivered back to your home ready for use.

    Let’s get started!

    Are you located in Brisbane and looking for best value rug cleaners near you?

    At Who Who, we offer high-quality rug cleaning services at an affordable price. The results are instant and we’ll leave your rugs looking as good as new!

    Contact us today for a quick, hassle-free quote.

    Who Who Brand Logo Yellow Owl with Red Vest

    Our Values:

    Excellence: We are committed to delivering the highest standard of rug cleaning services, using our expertise and advanced technology to ensure customer satisfaction and the preservation of our clients’ cherished rugs.

    Integrity: Honesty, transparency, and ethical practices are at the core of our business. We value the trust our customers place in us and always strive to uphold our promises and commitments.

    Who Who Brand Logo Yellow Owl with Red Vest

    Our Purpose:

    Our purpose is to enrich the lives of our customers by ensuring their rugs receive meticulous and customised cleaning, contributing to a healthier and more hygienic living space for them and their families.

    Who Who Brand Logo Yellow Owl with Red Vest

    Our Mission:

    To provide Rug owners in Brisbane and South East Queensland with a specialised and reliable cleaning service that enhances the longevity and hygiene of their rugs, promoting a healthier living environment.

    Our mission is to establish Who Who as the leading rug cleaning brand recognised for exceptional care, professionalism, and outstanding customer experiences, aiming to serve over 30,000 clients annually by 2025.

    Who Who Carpet Cleaning Logo Yellow Owl with Red Jacket

    Who Who also offers a wide range of exceptional services such as  Carpet Cleaning, Upholstery Cleaning, Leather Cleaning, Mattress Cleaning, Tile and Grout Cleaning, Car Upholstery Cleaning, Water Damage Restoration, Commercial Cleaning and Pest Control Services in all suburbs across Brisbane, Redlands, Ipswich, Gold Coast and Sunshine Coast.