Why should you hire a professional to clean your carpets?

Why Should You Hire a Professional Carpet Cleaner ?

Elegant and comfortable, carpets never go out of style.

They not only add style to your house decor, they also reduce noise, soften falls and make the ambience cosier. Carpets are an expensive investment, in fact, they are the second largest investment in most homes.

Carpets get dirty over time, if the surface looks dirty and unclean. Rest assured, you do not want to know what is lurking underneath your carpet fibres.

You must be thinking “I vacuum my carpets regularly” and “I will clean it myself”.

You could try and clean your expensive carpets but you could end up damaging them by using too much water, harsh cleaners, unsuitable colour damaging shampoos, Huffington Post agrees with us.

Carpet Cleaning Professionals, such as Who Who Carpet Cleaning and Pest Management have the latest technology, state of the art truck mounted hot water extraction machine and certified technicians to deliver the best results possible.
Here are the top three reasons you should hire a professional carpet cleaner today:

1) Inspection:

Professional Carpet Cleaning Companies, inspect the carpets first to determine the plan of action.

While scheduling your carpet cleaning appointment, our friendly team asks you the essentials such as size, carpet type and ask you specific questions in terms of stains and odours to determine the best treatment.

2) Cleaning Process:

Our experienced and certified technicians use a specially formulated 2 in 1 shampoo and sanitizer solution shampoo and sanitizer that removes bacteria, allergens, dust-mites and bugs. We use the four-way hot water extraction technique that removes 95% of the moisture. Thus, ensuring your carpets are completely fresh and clean.

3) Finishing Touches:

We assure you that your carpets will be touch dry when our technician leaves your premises. It’s important that you choose a reputable experienced company to clean your carpets and remove any existing stains and odours. We also offer carpet protection services to minimize future stains and a specialised alkaline rinse to protect your carpets and restore them.

We at Who Who Carpet Cleaning and Pest Management have 20 years of experience and our market leaders in the industry and will provide you with the most remarkable service. You can read our customer reviews here or follow us on Facebook to learn more about us.

Call us today on 1300 946 946 to request a free quote or click here to schedule an online appointment.

How to choose the right carpet cleaning company?

Did you know that carpets are the second largest investment in most homes? Carpeting your home is no small investment with average price starting from $3000. According to the Australian standard for carpet cleaning, it’s recommended that you get your carpets cleaned once a year.

There is no single criteria for selecting a carpet cleaning company. Here are the six questions you should ask and review before selecting a company for your carpet cleaning needs:

1) Are the technicians certified?

Reputable Carpet Cleaning Companies employ only certified technicians. They are trained in:

-work health and safety, including appropriate chemical handling
-identifying the appropriate chemical for both the type of carpet and the stain.
-how to use their equipment effectively to avoid mishaps like over-wetting the carpet.

2) Are they established and reputable?

With every other person owning/hiring a portable machine and calling themselves a carpet cleaner. You must do your due diligence and research the company thoroughly before letting the carpet cleaners into your home.

Companies with good standing have a good website, Facebook page, and positive reviews.

3) What equipment do they use?

Equipment and Technology utilised by carpet cleaners make a world of a difference. A professional carpet cleaner will remove dirt, dust, dust mites and stains while protecting your carpet warranty. There are two types of carpet cleaning available:

a) Hot Water Extraction or Steam Cleaning:

Some companies may use a truck-mounted water extraction systemor one that is portable and more suitable for smaller jobs. In the words of Trusted Cleaner Association, “These systems are a large step up from a general steam clean or vacuum but also come at a price. If you want a deep clean that removes most if not all contaminants from your carpet, then you want to choose a company that uses the highest grade equipment.”

b) Dry Cleaning:

According to Choice Australia “Dry cleaning (some water is used though less than in steam cleaning), is what the standard refers to as a “surface cleaning”. Dry cleaning can be used as a maintenance clean, but steam cleaning is best as your full clean.”

4) Do they provide a free quote?

Ask your chosen carpet cleaning company for a quote as reputable and trustworthy carpet cleaning companies should provide a free, no obligation estimate on a job. Don’t hire any company that does not offer this service. You want to know exactly how much you will be spending before a company starts work.

However, companies may charge extra after inspecting the carpets. Therefore be as accurate and honest as possible.

5) Do they guarantee their work?

Guarantees should be given, so if you aren’t satisfied with the work of the carpet cleaning company or if they cause any damage, they’ll be more likely to correct their mistakes.

Guarantees are common in the carpet cleaning business but can come in a number of different combinations and with different conditions. Be sure to ask up front so that you are not left having to pay extra for a job poorly done.

6) Should price be a deciding factor?

According to Choice Australia experts “Price should never be the deciding factor in choosing a carpet cleaner, be wary of very low prices. Quality service won’t be cheap.

You’ll almost certainly come across the old “bait and switch” technique in the carpet cleaning industry. It happens when a company will charge a low price – sometimes as low as $ 5 a room! – just to get their foot in the door.”

Reputed carpet cleaning companies should give you an estimate over the phone, but may need to inspect your carpet first. Make sure that you give a good description of your entire home, including whether you have pets and if your carpets are stained.

Who Carpet Cleaning and Pest Management offers a wide range of services:

Carpet Cleaning, Rug Cleaning, Mattress Cleaning, Upholstery Cleaning, Leather Cleaning, Water Damage Restoration , Tile & Grout Cleaning and Pest Management in areas all around Brisbane, Ipswich, Gold Coast, Sunshine Coast, Melbourne, and Sydney.

Contact us on 1300 946 946 for more information or visit our website

Three invaluable carpet cleaning hacks (DIY)

Three invaluable carpet cleaning hacks (DIY)

Listed below are our top three non-toxic carpet cleaning DIY hacks to treat the stains, indentations and odours until you are ready to get your carpets deep steam cleaned!

Carpets and rugs are an integral part of our home decor. Most homeowners have pushed their professional carpet cleaning until spring. Indicating that your carpets and rugs have taken quite a beating.


Carpet Cleaning DIY Hack 1: Remove carpet stains ASAP:

Accidents happen all the time. Carpet cleaners cannot be called in for every stain and spot. As soon as there is spillage or a leaking accident. Blot the excess away, again BLOT, do not rub the excess until; the cloth picks up no more colour or liquid.As Better Homes and Gardens also mentioned rubbing the stains or spillage damages the carpet fibres forever.

We at Who Who Carpet cleaning suggest that you mix white vinegar with plain water (1:3 ratio) if white vinegar isn’t available. Simple household dish soap with plain water (1:3 ratio) can be used.

Spray the liquid mix liberally on the problem area, let it sit for 5-7 minutes and blot it away ensuring most of the water is extracted.Wet carpets are the breeding ground for bacteria and other allergens.

If that does not work, schedule your carpet cleaning appointment ASAP to prevent further permanent damage.


Carpet Cleaning DIY Hack 2: Get rid of the foul odour:

Who does not love walking into a room smelling of lavender or daisies? Realistically, it can’t always be that way. Carpets and rugs tend to trap the highest amount of dust and bacteria and if they’ve retained moisture, they can develop a foul odour. 

We at Who Who carpet cleaning recommend making your own deodoriser that you can use between professional carpet cleaning visits.

Take 500 grams of baking soda and add 20-25 drops of your favourite essential oil such as lavender or lemongrass (we personally prefer Patchouli) and sprinkle it over your carpet. Let it rest for about ten minutes and vacuum it away.

Them Vacuums and ABC warn that using DIY deodoriser with baking soda  could affect the functioning of HEPA filter in your vacuum. Thus, it is recommended to get your carpets steam cleaned by professionals and use this only as a temporary fix.


Carpet Cleaning DIY Hack 3: Carpet Fluffing tip:

Fluffing tip 1: Use a mixture of vinegar and water (1:1 ratio). Spray the solutions over the indentations and use a spoon to push the fibres up, the solution will help clean the fibres and in turn fluffs them up.

Fluffing tip 2: The infamous “ Ice cube Technique”, place a handful of ice cubes on the indentations and allow them to melt, and blot the excess water away.



Hope these carpet hacks help you keep your carpets stain free. However, all these hacks come with “at your own risk” warnings. It is recommended to get your carpets professionally deep cleaned every 6-12 months to prolong their durability, improve indoor air quality and even maintain carpet warranty.

Our technicians our certified, we have the latest technology, our prices are competitive and our work is 100% customer satisfaction guaranteed! Need more reasons to choose us? 

 Call us on 1300 946 946 or visit our website. 


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